Product Training, Support & Resources

I have joined the team as Clinical Nurse Advisor at Armstrong Medical. I work alongside the Clinical Education Team to provide support and education to healthcare professionals using my knowledge and experience as a registered nurse working in respiratory wards and intensive care units over the last eight years. I am passionate about empowering healthcare professionals with knowledge and training that will positively impact patient care, ensuring they are kept up-to-date with current research and guidelines. The Clinical Education Team provides high quality training across a wide range of specialities in hospital, such as the emergency department, respiratory wards, theatres, recovery and critical care for neonates or adults.

Working in various roles within Armstrong Medical has equipped me with a deep level of understanding of our products; from the manufacturing process right through to providing the most appropriate respiratory support to the most vulnerable of patients. Today, as the Senior Educator, I specialise in the critical care setting; training and educating on respiratory care therapies and medical equipment. The support we offer varies from the upskilling of new staff on product knowledge and application through to working with healthcare providers and international partners. We have the knowledge, skills and technology to provide tailored training all over the world.

Specialising in Neonatal Products, I am passionate about helping healthcare providers and international partners gain an understanding of respiratory therapies for the tiniest of patients. Demonstrating how our NeoFlow range of medical equipment can alleviate some of the pressures faced within this sector, whilst also enhancing patient comfort is key to our messaging and support. I believe in building strong and lasting relationships with neonatal teams across the globe and I take great pride in helping teams implement Armstrong Medical products within their provision of care.

Prior to joining our Clinical Education Team I worked in our International Sales Team with responsibility for distributors based in Europe and the Far East. This experience has given me an understanding of the pressures experienced by clinicians and it helps to shape our training and support offering. With a particular focus on our perioperative sector, I equip healthcare providers with a clear understanding of how our products can improve patient safety in anaesthesia. I enjoy working closely with our international and domestic sales teams, as well as keeping our employees up-to-date on the latest research and advancements in therapies.

Providing a critical support role to the Clinical Education Team involves the planning and co-ordination of training sessions and virtual events from our base in Coleraine, Northern Ireland. With over 20 years customer service experience I ensure our busy schedule runs smoothly and the team operate in a well organised environment. It gives me great pleasure to support the team and play a part in their role of educating a wide range of audiences.