At Armstrong Medical we appreciate our customers taking the time to give us feedback on our products and services.
If you have used our products and services and would like to leave feedback, please contact us.
"I've worked with many a company over the years and many a Rep during that time. I would like to say that the support given to BHH by Erik and Chris has been superb and second to none.
Erik is a good representative for your company, nothing seems to be too much trouble. He is always polite and courteous, always answers any queries I have. He and Chris have been great in demonstrating the NIV Face Mask and AquaNASE® and MAXBlendTM equipment to the staff at BHH."
Eamon Rafferty , Charge Nurse, Heart of England
I've always had excellent service from Armstrong Medical when buying their products
John Christtmass, Senior Staff, Hull Royal Infirmary
"Excellent Customer Service."
Gayle Marcheen , BOMImed
“It´s always a pleasure to work with the Armstrong team, which is extremely competent, friendly, professional and helpful.”
Evelyne Gericke, Eumedics
"High quality products and good support and service."
Shirley Ye, Beijing Talent Trade Co., Ltd.
"I was recently a patient in Nevill Hall hospital in Abergavenny and was given one of your Hans Rudolph 6700 V2 Face Masks to use.
This, I must say is an excellent product as it is so comfortable to wear even for long periods of time."
Michael Fielding, Online Shop Customer
"I have worked with Armstrong Medical for a number of years and found they are a very professional organisation, with high quality goods.
They are one of the most efficient companies we deal with, it is so good to have a bespoke circuit made for our needs.
Nothing is too much trouble for the whole company."
Liz Doyle, Stock Controller, Dewsbury and District Hospital
"Armstrong Medical are one of the best companies I have had the pleasure to do business with; they have a patient centred approach with no pushy sales ploy. Nothing is too much trouble, they work with you to obtain the best for the patients and resolve issues quickly and professionally."
Stephen Green, Clinical Technical Support Lead , Royal Surrey County Hospital
"Whenever Armstrong Medical is asked to produce packs of consumables on a small scale, they are only too willing to oblige. They listen to our ideas and if necessary they will produce bespoke equipment. Our representative is efficient and friendly and will try his utmost to help. It is refreshing dealing with a company that cares about the customer."
Helen Lydon, Home Ventilation Nurse Specialist, Castle Hill Hospital
CEGA Air Ambulance have over 35 years of critical care experience and are leading the way in patient flight care. As a leader in the market, CEGA Air Ambulance only ever use the very latest aero-medical equipment available and after many extensive trials, chose Armstrong Medical's NIV masks (V2™ Range).
"A recent critical care air ambulance repatriation from Tenerife involved a young motor neuron sufferer recovering from pneumonia. The patient was failing to effectively breathe after a period of mechanical ventilation and needed to return to the UK for specialist treatment. The hospital in Tenerife had tried varying masks, which had all failed to gain patient compliance. The highly skilled air ambulance doctors and nurses at CEGA tried the Armstrong Medical mask with success and quickly gained patient ventilation and compliance due to design. This prevented re-intubation and safe repatriation to the UK so the patient could gain care in his specialist NHS hospital stay."
Stuart Cox, Senior Flight Nurse, CEGA Air Ambulance
"The service from 'Armstrong' can be summarised as being excellent. For many years we have used CPAP that required assembling the circuit with separate component parts and disposing of other pieces. The individualised service from our representative has allowed us to design a bespoke CPAP system that requires minimal assembly, no wastage and more efficient delivery of patient care. This exercise has not only saved us money but more importantly, valuable nursing time. The aftercare has been fantastic, with in house training, design of display posters, evaluation forms and regular personal contact to ensure the products are meeting our needs. Early evaluation of the products did demonstrate that some modifications were required, these were rectified quickly with a phone call. I would highly recommend the company, their customer care is second to none and their products have met the needs of our patients perfectly."
Claire Holmes, Senior Sister , The James Cook University Hospital
We have worked with Armstrong for many years now, increasing the amount of products we use. We have always found them friendly, professional and able to respond to our needs.
All the products we use are produced to a very high standard and new ideas from the customer are listened to. Supply is never an issue and Armstrong are able to respond very quickly if required.
We look forward to continuing our relationship with Armstrong.
Simon Giles, Consultant & Lead Nurse , Birmingham Heartlands Hospital